OutboundOS Terms of Service

Version 2.13
Effective Date: November 13, 2026

These Terms of Service ("Terms") govern your access to and use of the OutboundOS platform and related services ("Service"), operated by XGenius LLC ("OutboundOS," "we," "us," or "our"). The current version of these Terms is always available at https://outboundos.cc/terms, and our Privacy Policy is available at https://outboundos.cc/privacy. The Privacy Policy is incorporated into these Terms by reference.

During signup you are asked to confirm that you have read and agree to these Terms and the Privacy Policy by checking a box before you create your account. By checking that box, by creating an account, or by using the Service, you agree to be bound by these Terms. Your continued use of the Service constitutes your ongoing acceptance of these Terms. If you do not agree, do not check the box and do not use the Service. If you are accepting on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity, and "you" refers to both you individually and that entity.

1. Definitions

"Organization" means the top-level tenant entity created when you subscribe. An Organization can contain one or more Accounts.

"Account" means a self-contained workspace within an Organization. Within an Account you configure outbound campaigns, send or route outreach through supported sending paths, handle replies, manage your pipeline, view stats and reporting, generate content, and use the other features of the Service. An Account may correspond to a client, an internal project, a subsidiary, a partner, a brand, or any other entity or initiative for which you use the Service, at your discretion.

"Credits" means prepaid usage units associated with an Organization and consumed by certain Service operations, such as lead sourcing, verification, ICP matching, personalization, sales intelligence, reply drafting, and follow-up generation. Credits are not cash, stored value, or a gift card, and are not redeemable for money.

"Trial Credits" means promotional Credits granted to a new Organization for initial evaluation of the Service. Trial Credits are not time-based trial access, are not cash, are not refundable or transferable, and expire 7 days after they are granted unless the Service states a shorter period.

"Credit Package" means a recurring subscription tier that grants a stated number of Credits each monthly billing cycle.

"Leads Plan" means a monthly subscription under which the Service delivers lists of OutboundOS Leads for you to download, up to a stated number of leads in each monthly billing cycle (the "Monthly Allowance").

"Customer Leads" means lead, contact, prospect, or company records that you upload, import, connect, or otherwise provide to the Service, or that you direct us to process from your own sources.

"OutboundOS Leads" means lead, contact, prospect, company, enrichment, or related data that OutboundOS sources, licenses, accesses, verifies, enriches, or generates for use in the Service and that is not supplied by you as Customer Leads.

"Managed Sending" means the sending option under which OutboundOS operates supported sending infrastructure or workflows for an Account, instead of requiring you to connect your own sequencer for that Account.

"Managed Infrastructure" means sending, sequencing, mailbox, inbox, SMTP, domain, DNS, warmup, reputation, bounce, complaint, routing, and related infrastructure that OutboundOS or its providers provision or operate for Managed Sending.

"Invited User" means any user you invite to your Organization or to an Account within it.

2. The Service

OutboundOS is a hosted, multi-tenant software service for AI-assisted business-to-business outbound sales, including prospect research, lead enrichment, personalized email generation, reply handling, and meeting booking. The Service also offers Leads Plans, under which we deliver lists of OutboundOS Leads for you to download and use in your own outreach, as described in Sections 5.8 and 9.4. The Service may be used only for outreach to businesses, as described in Section 8. The Service is accessed over the internet. Nothing in these Terms grants you a copy of, or a license to install, the underlying software.

For credit-billing customers, the Service uses OutboundOS-managed AI, data, scraping, and verification infrastructure rather than requiring you to provide those provider credentials. You may still choose to connect your own third-party services where supported, including sequencers, CRM, calendar, data, or other integration providers, or you may use Managed Sending for supported Accounts.

3. Accounts and Organizations

When you create an account or subscribe, an Organization and your first Account may be provisioned for you. Membership in an Organization is optional for a given user; membership in at least one Account is required. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Organization and Accounts.

4. Acceptance and Responsibility for Invited Users

Each user accepts these Terms for themselves by checking the acceptance box when they create their login. In addition to checking that box, a user's continued use of the Service constitutes that user's ongoing acceptance of these Terms. The user who creates an Organization (the "Organization owner") additionally binds the Organization to these Terms and represents and warrants that they have authority to do so. The Organization owner is responsible for the Organization's compliance with these Terms, including its billing obligations, and for all activity conducted under the Organization and its Accounts.

You are responsible for ensuring that Invited Users you add are made aware of these Terms, for all actions taken by Invited Users within your Organization and Accounts, and for any violations by Invited Users. You agree to indemnify and hold OutboundOS harmless from claims, damages, or liabilities arising from the actions of Invited Users you have authorized. The current version of these Terms is available at https://outboundos.cc/terms so you can direct Invited Users to it for review.

5. Subscription, Fees, and Billing

5.1 Subscription Structure

You may create a free account and receive 100 Trial Credits to use during your first 7 days for initial evaluation of the Service. Trial Credits expire 7 days after they are granted, do not renew, do not roll over, and do not include Managed Sending capacity unless the Service or a written order expressly says otherwise. Ongoing use after Trial Credits are used or expire requires an active paid subscription in good standing or another paid plan expressly offered at checkout or in an applicable written order. Current pricing, Credit Package sizes, Managed Sending packages, included capacity, and add-on availability are presented on our website, at checkout, within the Service, or in an applicable written order. Standard credit-billing subscriptions use monthly Credit Packages at the Organization level, and Accounts are not subject to per-account platform fees unless a separate order or addendum says otherwise. If pricing or package terms differ between the website, checkout, the Service, and an applicable written order, the checkout or written order terms for your purchase control.

Credits are shared across the Organization. Paid Credits roll over from month to month and expire six months after they are granted, unless your checkout, order form, or in-product notice states a different period. You must maintain an active paid subscription in good standing to use any rollover Paid Credits. Rollover Paid Credits may remain in your Organization balance until expiration, but they are not usable while your subscription is canceled, paused, expired, or delinquent. Trial Credits expire 7 days after they are granted and are used only for initial evaluation. Email sends are not separately metered as Credits, but sending features, Managed Sending, or related add-ons may be subject to availability, capacity limits, fair use limits, warmup and ramp limits, provider limits, and separate commercial terms shown at checkout or in an applicable order. Unused Managed Sending capacity does not roll over unless your checkout, order form, or in-product notice states otherwise.

Trial Credits are limited to one grant per person, company, Organization, payment method, domain, or other identifier we reasonably associate with the same customer. We may deny, revoke, reduce, or expire Trial Credits if we believe they are being abused, duplicated, resold, transferred, used to evade billing, used for prohibited outreach, or used in a way that creates legal, security, deliverability, infrastructure, or provider-policy risk.

5.2 When You Are Billed

Recurring subscriptions are billed in advance at the start of each monthly billing cycle. If you subscribe, upgrade, downgrade, or add a paid add-on partway through a cycle, Stripe or the Service may calculate prorations, credits, or immediate charges according to the checkout flow and payment processor configuration.

5.3 Credit Usage, Expiration, and Balance

Credits, including Trial Credits, are consumed by eligible operations when those operations run successfully or when the Service otherwise indicates that a Credit charge applies. Trial Credits may be consumed before paid Credits. The current Credit usage schedule, including which operations consume Credits and the number of Credits consumed by each operation, is presented on our website, at checkout, within the Service, or in an applicable written order.

We may change the Credit usage schedule prospectively by updating the Service, checkout, in-product notice, or these Terms. If your Credit balance reaches zero, operational features that require Credits may pause until additional Credits are granted or purchased. Expired Credits, including expired Trial Credits, are removed from the balance and are not refunded.

5.4 Payment, Failed Charges, and No Refunds

You authorize us, through our payment processor, to charge your payment method for all fees when due. You are responsible for keeping a valid payment method on file. We may suspend or restrict access if a charge fails and is not cured, or if your Organization has no usable Credits for operations that require Credits. Except where required by law, fees are non-refundable, including fees for partial cycles, unused Credits, expired Credits, Trial Credits, add-ons, and Managed Sending.

5.5 Changes to Pricing

We may change pricing on a prospective basis. Material changes will be communicated through reasonable means, and continued use of the Service after the change takes effect constitutes acceptance of the updated pricing.

5.6 Free Month on Weekly Lead Plans

If a subscription to a monthly weekly lead plan is billed on a plan offered for sale, priced at $799 a month or more, for each of its first three monthly invoices, and each of those three invoices is paid in full, we will credit the next invoice of that subscription with an amount equal to the lowest monthly plan price billed on those three invoices (the "Free Month"). The $799 a month plan qualifies. An upgrade starts a new monthly billing cycle, and its invoice counts as the next of the three. Moving to a higher-priced plan during the first three months does not increase the Free Month; moving to a lower-priced plan reduces it. A subscription billed during its first three months on a plan priced below $799 a month, or on a plan that is no longer offered for sale, does not qualify, even after a later upgrade. A subscription that starts with the Pilot in Section 5.7 does not qualify, even after it renews or is upgraded. An invoice reduced to zero by a credit, discount, or promotion does not count as a paid month.

The credit applies once, to the next invoice issued after the third paid invoice, including an invoice issued for an upgrade, and any amount of that invoice above the credit is charged as usual. The Free Month is not prepaid: you may cancel at any time, and if the subscription is canceled, ends, or is not paid before the credit is applied, the Free Month is forfeited. It is available once per Organization, has no cash value, and is not transferable or refundable. We may change or withdraw this offer for subscriptions that start after the change, and we may deny or reverse it in cases of abuse, including subscriptions created to obtain it more than once.

5.7 45-Day Pilot

Where the Service offers it, an Organization that has never had a paid plan may start its first weekly lead plan with a 45-day pilot on the 1,000 leads a week plan (the "Pilot"). The Pilot price shown at checkout is charged when you check out and covers the sending domains and mailboxes provisioned for you; we cover the rest of the Service during the Pilot. The Pilot runs for 45 days from checkout, including the time needed to prepare and warm up your sending domains and mailboxes before your first emails are sent, and it is not extended if your campaign starts sending later. During the Pilot, each lead receives two emails instead of the three the plan sends.

Unless you cancel before the Pilot ends, the subscription renews when the Pilot ends on the plan chosen for the renewal, at that plan's monthly price, charged to your payment method on file when the Pilot ends and each month after that. The plan chosen for the renewal is the 1,000 leads a week plan at the monthly price shown at checkout, unless you choose a larger plan offered for sale. You may choose or change the plan the Pilot renews into at any time before the Pilot ends; choosing it does not end the Pilot, nothing is charged for it until the Pilot ends, and the Pilot continues on the 1,000 leads a week plan until then. Sending capacity for the renewal plan, including the 1,000 leads a week plan, is added when that plan starts, and new mailboxes need time to warm up before they send. Until they can send, for up to 30 days after the Pilot ends, the plan continues at the Pilot's sending pace, with two emails a lead, and after that the plan sends its three emails a lead. You may cancel at any time during the Pilot, and the Pilot price is not refundable. Upgrading to a larger plan during the Pilot, instead of choosing it for the renewal, ends the Pilot that day, and the larger plan's monthly price is charged then.

The Pilot is available once per Organization and once per company, which we identify by the website in your business profile and by other identifiers we reasonably associate with the same customer. It cannot be combined with a promotion code, and a subscription that starts with the Pilot does not qualify for the Free Month in Section 5.6, even after it renews or is upgraded. We may change or withdraw the Pilot for checkouts made after the change, and we may deny or end it in cases of abuse, including Organizations or Accounts created to obtain it more than once.

5.8 Leads Plans

A Leads Plan is billed monthly in advance at the price shown at checkout. Only leads delivered with an email address that passed our verification count toward your Monthly Allowance. The sample shown before you approve an order, and the free leads offered during setup, do not count toward it. Unused leads do not roll over: the Monthly Allowance starts again at each renewal. You may order leads for as many ideal customer profiles as you like, and every order counts toward the same Monthly Allowance.

The first billing cycle of an Organization's first Leads Plan has a Monthly Allowance of twice the plan's stated number of leads (the "Doubled First Month"). If you move to a larger Leads Plan during the Doubled First Month, the new billing cycle that starts with the larger plan also has twice that plan's stated number of leads. Every other billing cycle has the plan's stated number of leads. The Doubled First Month is available once per Organization, has no cash value, and is not transferable or refundable. We may change or withdraw it for Leads Plans that start after the change, and we may deny or end it in cases of abuse, including Organizations created to obtain it more than once.

Moving to a larger Leads Plan takes effect right away: a new billing cycle starts with the larger plan's full Monthly Allowance, and the larger plan's monthly price is charged then, with no credit for the rest of the cycle you were in. Moving to a smaller Leads Plan takes effect at your next renewal, and you keep the current cycle's Monthly Allowance until then. You may cancel a Leads Plan at any time, effective at the end of the current billing cycle.

Leads Plans do not use Credits. Fees for Leads Plans are non-refundable as described in Section 5.4, including for delivered leads and for any unused Monthly Allowance. A Leads Plan is not a paid plan for the purposes of the Pilot in Section 5.7, so an Organization that has had only a Leads Plan may still start its first weekly lead plan with the Pilot where the Service offers it.

6. Third-Party Services, Credentials, and Managed Sending

The Service integrates with third-party providers for AI generation, data enrichment, scraping, email sending, calendaring, and related functions. Some providers are operated by OutboundOS as part of the Service, and some may be providers you choose to connect. Where you configure your own third-party credentials, you are responsible for maintaining valid credentials, complying with those providers' terms, and paying any fees those providers charge you directly. We are not liable for outages, errors, rate limits, suspensions, deliverability issues, or billing by third-party providers. You must not store another party's credentials in shared workspaces in a manner that exposes them to users who should not have access.

If you use Managed Sending, you authorize OutboundOS and its service providers to select, provision, configure, operate, monitor, replace, and suspend sending-related infrastructure as reasonably needed to provide the Service. This may include sequencer providers, mailbox or inbox providers, SMTP providers, cloud email infrastructure, DNS or domain configuration, warmup, routing, reputation monitoring, bounce and complaint handling, and deliverability tooling. We may choose or change infrastructure providers at our discretion and are not required to use any specific provider unless a written order says otherwise.

Managed Sending does not transfer legal responsibility for your outreach to OutboundOS. You remain responsible for your campaigns, content, targeting, recipient lists, compliance obligations, sender identity, and all messages sent through your Organization or Accounts. Managed Sending does not guarantee inbox placement, response rates, deliverability, provider availability, or uninterrupted sending volume. We may throttle, pause, block, or terminate campaigns or sending infrastructure if we believe doing so is necessary to protect sending reputation, comply with law or provider policies, reduce bounces or complaints, prevent abuse, or protect the Service.

If domains, mailboxes, inboxes, sequencer workspaces, SMTP credentials, DNS records, warmup pools, or other Managed Infrastructure are provisioned by OutboundOS or our providers, they may be owned, controlled, billed, transferred, changed, suspended, or retired by OutboundOS or the relevant provider unless a written order expressly states that a specific asset will be registered to you or transferred to you. You must not delete, move, or materially alter Managed Infrastructure outside the approved workflow, including during billing disputes, refunds, offboarding, provider reviews, or abuse investigations. Provider terms, acceptable-use policies, abuse policies, rate limits, warmup requirements, bounce thresholds, complaint thresholds, and regional restrictions may apply and may change.

7. AI-Generated Content

The Service uses automated and AI-driven systems to generate research summaries, email copy, and replies. AI-generated content may contain errors, omissions, or inaccurate statements, and may occasionally produce plausible but incorrect specifics. You are responsible for reviewing content before it is sent. We make no guarantee as to response rates, deliverability, lead quality, or the accuracy of generated content. As between you and us, you are responsible for all messages sent through your Organization and Accounts.

8. Email Compliance and Anti-Spam

Business-to-business use only. The Service may be used only to promote products and services that businesses buy for business use, and only to contact people in their professional capacity at businesses and other organizations. You will not use the Service, including OutboundOS Leads, Managed Sending, a sequencer you connect, or lead lists you supply, to promote any product or service offered to consumers for personal, family, or household use, or to contact consumers. If you sell to both businesses and consumers, your campaigns may promote only what you sell to businesses and may target only businesses. We and the assistants that set up the Service for you may decline to set up a campaign that promotes a consumer offer or targets consumers, and we may pause or stop any campaign that we reasonably believe does either. A deliberate or repeated breach of this paragraph is a material breach of these Terms.

You are responsible for compliance with all applicable laws governing electronic communications, data protection, privacy, telemarketing, and anti-spam, including CAN-SPAM, GDPR, ePrivacy rules, CASL, TCPA, state privacy laws, and any other applicable regimes. You represent that your outreach is directed only at legitimate business prospects for a legitimate business purpose, that you have any required rights, consents, opt-in, opt-out, legitimate interest, or other lawful basis to contact each recipient, and that your sender identity, domains, header information, subject lines, message content, physical mailing address, and unsubscribe mechanisms are accurate and compliant.

You are responsible for maintaining and honoring suppression lists, opt-out requests, do-not-contact requests, unsubscribe requests, and other restrictions that apply to your campaigns. You will not upload purchased, scraped, stale, sensitive, restricted, or unlawfully obtained contact lists where use of those lists would violate law, third-party rights, provider policies, or these Terms. You will not use the Service to send unlawful, deceptive, misleading, harassing, abusive, discriminatory, infringing, or otherwise prohibited communications. You agree to indemnify and hold OutboundOS harmless from claims, damages, penalties, or liabilities arising from communications sent through your Organization or Accounts, including communications sent through Managed Sending.

Managed Sending and OutboundOS Leads are intended for B2B outreach to business contacts. Consumer marketing is never permitted, as described above. Unless we approve otherwise in writing, you will not use Managed Sending or OutboundOS Leads for personal-mailbox outreach, sensitive personal data, protected health information, children's data, or other data, systems, or activities subject to HIPAA, GLBA, FISMA, or high-risk regulated campaigns. You must follow the warmup, ramp, volume, verified-recipient, bounce, complaint, suppression, unsubscribe, and provider policy limits that we publish in the Service or otherwise reasonably communicate. We may reject, pause, throttle, or stop campaigns that exceed those limits or create legal, reputational, deliverability, abuse, or provider-policy risk.

9. Data, Scraping, OutboundOS Leads, and Ownership

You are responsible for ensuring that any scraping, data collection, and enrichment conducted through the Service complies with applicable law and with the terms of the sources involved. You will not use the Service to scrape or collect data in violation of third-party terms or applicable law, and you will not use the Service to target or interfere with competitors' systems.

9.1 Customer Leads

You retain ownership of Customer Leads and campaign data that you supply or generate within your Accounts. You are responsible for the legality, accuracy, source, permissions, notices, lawful basis, suppression status, and use of Customer Leads. We may process Customer Leads to provide the Service, including to enrich, verify, personalize, send, respond, report, maintain suppression, and improve Service reliability and security.

9.2 OutboundOS Leads

Except for Delivered Leads under Section 9.4, OutboundOS Leads are made available only as part of a campaign workflow run through the Service. Outside Section 9.4, we are not selling lead data, assigning lead data, or licensing a standalone lead list or contact database to you. Instead, we use lead data that we have rights to access to generate campaigns, personalize messages, verify fit, send or route outreach, analyze replies, generate responses and follow-ups, book meetings, report outcomes, maintain suppression, and otherwise operate the Service for you.

Your rights in OutboundOS Leads are limited to using the resulting campaign workflow, outreach history, replies, meetings, reporting, and other Service outputs for the Account for which the campaign is run. Unless the Service offers you a download of specific OutboundOS Leads, such as the sample leads delivered during setup or a list delivered under a Leads Plan, or the next paragraph allows it, you may not export, download, scrape, copy, transfer, resell, sublicense, publish, enrich outside the Service, or attempt to extract OutboundOS Leads from the Service. OutboundOS may mask, withhold, limit, watermark, remove, or disable lead fields, exports, API access, screenshots, copy functions, integrations, or other access methods as needed to comply with applicable law, privacy obligations, security obligations, or these Terms.

When you connect your own sequencer to an Account, OutboundOS may deliver OutboundOS Leads to that sequencer so it can send the campaign the Service prepared for that Account. You may use OutboundOS Leads in that sequencer only for that campaign and its follow-ups. You may not reuse them for other campaigns or Accounts, and you may not copy or move them from that sequencer to a CRM, data warehouse, enrichment provider, or other third-party tool. An Account with a Managed Sending subscription uses OutboundOS Leads with Managed Infrastructure until that subscription ends. This restriction does not prevent you from viewing, responding to, or acting on campaign communications, replies, booked meetings, and outcome records that the Service makes available for normal campaign operation.

OutboundOS Leads may be inaccurate, incomplete, duplicated, unavailable, removed, or withdrawn, and we do not guarantee any particular lead volume, deliverability, legality in a particular jurisdiction, contactability, response rate, conversion rate, or revenue outcome. You remain responsible for campaign targeting, lawful basis, suppression, messaging, recipient restrictions, and compliance even when OutboundOS sources or licenses leads for use in a campaign.

9.3 Platform Data

We may process, store, and use platform data, including aggregated and de-identified data, to operate, secure, and improve the Service. Specific provisions governing any use of aggregated or derived data beyond Service operation, including for any white-label Organizations, are addressed in your applicable order or addendum.

9.4 Delivered Leads

"Delivered Leads" are OutboundOS Leads that the Service delivers to you as a list to download, including lists delivered under a Leads Plan and the sample leads delivered during setup. Once you have downloaded them, this Section 9.4, not Section 9.2, governs how you may use them.

You may store Delivered Leads in your own tools, such as your CRM, sequencer, or dialer, and use them for outreach to businesses for your own business. If you are an agency or other service provider, you may also use Delivered Leads to run outreach on behalf of your clients. You may not sell, resell, rent, license, sublicense, publish, or otherwise provide Delivered Leads to anyone as a list, database, or data product, whether on their own or combined with other data, including to a client in place of outreach you run for them.

Your use of Delivered Leads must follow Section 8, including the Business-to-business use only paragraph, and applicable law. You will honor opt-out requests, and if we tell you that a person in your Delivered Leads has asked to have their data deleted or not to be contacted, you will stop using and delete that person's data. Your right to use Delivered Leads you have already downloaded continues after your Leads Plan ends, subject to this Section 9.4.

Delivered Leads may be inaccurate, incomplete, or out of date. We verify each email address before delivery, but we do not guarantee that a message will be delivered, that a person still holds the role shown, or any response, meeting, or revenue outcome. The number of people who fit your ideal customer may be smaller than your Monthly Allowance, and we do not deliver the same person to the same Account twice. You remain responsible for your targeting, messaging, lawful basis, suppression, and compliance.

10. White-Label Sublicensing

If your Organization is enabled for white-label use, we grant you a limited, non-exclusive, non-transferable right to offer the Service to your own downstream clients under your own brand, subject to these Terms and any applicable white-label order or addendum. You remain responsible for your downstream clients' compliance with these Terms as if they were Invited Users, and for all activity conducted under your white-label Organization. The sublicense granted in this section does not transfer any ownership of the Service or its underlying software.

11. Acceptable Use

You will not: use the Service to promote a consumer offer or to contact consumers (see Section 8); reverse engineer, decompile, or attempt to extract the source of the Service; resell or provide access to the Service except as expressly permitted (including under Section 10); attempt to circumvent usage measurement, billing, or access controls; interfere with the integrity or performance of the Service; or use the Service in violation of law or these Terms.

12. Indemnification

You agree to defend, indemnify, and hold harmless OutboundOS and its officers, members, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Service, your content and communications, your data collection and outreach activity, your Invited Users and downstream clients, and your breach of these Terms.

13. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any particular outbound results will be achieved.

14. Limitation of Liability

To the maximum extent permitted by law, OutboundOS will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Our aggregate liability arising from or related to these Terms or the Service will not exceed the fees you paid to us in the twelve months preceding the event giving rise to the claim.

15. Term, Termination, and Enforcement

These Terms remain in effect while you use the Service. You may cancel your subscription at any time, effective at the end of the current billing cycle. We may suspend or terminate access for non-payment or for breach of these Terms. Upon termination, your right to access the Service ends. Where a breach occurs, we may apply enforcement measures proportionate to the breach, escalating from notice, to suspension of the affected Account or Organization, to termination, depending on severity and whether the breach is cured. Sections relating to fees owed, data, disclaimers, limitation of liability, indemnification, and dispute resolution survive termination.

16. Modifications to These Terms

We may modify these Terms from time to time. We will notify you of material changes by posting the updated Terms within the Service, by emailing your registered address, or through other reasonable means, and will update the Effective Date. Your continued use of the Service after the changes take effect constitutes acceptance. If you do not agree, you must stop using the Service and cancel before the changes take effect.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles. Any dispute arising from or relating to these Terms or the Service will be resolved through binding arbitration administered by JAMS under its applicable rules then in effect. The arbitration will be conducted remotely through virtual proceedings rather than at a physical venue, and may be held by videoconference, telephone, or written submission as the arbitrator directs. Each party will bear its own costs and fees except as otherwise required by law or awarded by the arbitrator.

18. General Provisions

These Terms, together with any order or addendum that references them, constitute the entire agreement between you and OutboundOS regarding the Service and supersede all prior or contemporaneous agreements, proposals, understandings, and communications regarding the Service. If any provision is found unenforceable, the remaining provisions continue in full force. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign without restriction.

19. Contact

XGenius LLC
215 Legion Way SW
Olympia, WA 98501
[email protected]

By checking the acceptance box during signup, and by continuing to use the Service, you confirm that you have read, understood, and agree to be bound by these Terms of Service and the Privacy Policy. If you are accepting on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity.